These are the terms and conditions for users to ensure a positive experience when interacting with and ordering items from Amped and Revamped. Please read them carefully.
General Upcycled and revamped items are uniquely created and are generally one-of-a-kind. Your favourite item may have gone when you come back another day. New stock is created regularly. Items are sourced second-hand and preloved, and may have defects and other signs of wear and tear. They are sold ‘as seen’ and ‘as is’. We will take and upload photographs of each item and add other useful information (for example: drop length of necklace, any notable defects) wherever possible. Colours of items in photographs may not be exact representations.
If you would like to know anything more about an item, please contact Hilary on [email protected]. Unless otherwise stated, items are not intended for young children. Please ensure you have been made fully aware of the details of the item before you buy it.
Amped and Revamped’s acceptance of your order occurs (and the contract is formed) when the goods are dispatched to you. We may ask you to provide additional details or require you to confirm your details to enable us to process and complete any orders placed through the site. You agree to provide us with current, complete and accurate details when asked to do so. If we are unable to fulfil your order, we will contact you and discuss options. Fees and charges Prices are in New Zealand dollars (NZD). Amped and Revamped is not registered for GST and no GST is applied to the price. We reserve the right to change prices from time to time and can only guarantee the price on offer at the time of sale or order.
A) Items for sale Items shown on the website with a sales value may be bought by contacting us via the contact form. Shipping costs are calculated in accordance with our Shipping policy.
B) Items for order (custom-made items) Items shown on the website as custom-made or specially ordered may be ordered by contacting us via the contact form. We will contact you to arrange payment via direct bank payment. We will discuss your custom order with you and provide a quote. We would request a 50% non-refundable deposit for custom-made and specially ordered items, with the final 50% due prior to the item being dispatched. We reserve the right not to dispatch the item until full payment has been received.
Updated as at December 2023.
HIPPING AND RETURNS Shipping
Amped and Revamped uses a courier provider to send its items around New Zealand. We do not offer overseas shipping and cannot deliver to PO Box numbers.
Our standard shipping fees are: Waiheke Island, Stewart Island, Chatham Islands and Great Barrier Island $29.00 Local Wellington region $9.00 Rest of the North Island $12.00 Rest of the South Island $15.00 We may charge extra for rural delivery.
Prices for shipping are dependent on the requirements of the courier company and may be changed from time to time.
Amped and Revamped aims to dispatch items – excluding custom-made or specially ordered items – within one calendar week of when the item is ordered. Items ordered at the weekend or public holiday will be dispatched on a business working day.
We cannot guarantee delivery times as there are a number of factors that might affect it. Please contact the courier company if your parcel has not arrived within a reasonable amount of time.
Wherever possible we will use second-hand and recycled packaging, depending on availability at the time.
Neither Amped and Revamped nor the courier company are liable for parcels that are stolen, damaged or lost after an item has been delivered. On occasions when items are bought in person, shipping fees may not be incurred.
If you have any questions on shipping and delivery, please contact Hilary on [email protected].
Returns We want you to be 100% happy with your purchase from Amped and Revamped, so if there is something not right with your item(s) please let Hilary know as soon as possible to discuss putting it right.
We cannot refund your payment nor exchange your item if you change your mind about a purchase.
Prepaid deposits for customised items are non-refundable.
We will meet our obligations under the Consumers Guarantee Act 1993 (CGA). https://www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act/ Please contact us within 10 working days of delivery if you believe the terms of the CGA apply. We will discuss options with you. We may require you to provide evidence of your claim, including photographs and proof of purchase. We may require you to return the item to us. The cost of return is at your expense.
If you have any questions on returns, please contact Hilary on [email protected].